Describe the work; the agent builds the system that runs it
Your ops and CS teams jump between CRM, billing, support tools, and spreadsheets all day. Describe that work and Panaptic's agent builds it: connections to each system, typed code libraries holding your triage and onboarding logic, and apps your team clicks through. Then it wires those pieces into tasks you run manually, with approval gates, or fully autonomously — same task definition, only the autonomy dial moves.
What this looks like in practice
Each use case is a real shape the platform composes — not a feature list. The agent reads the same operations your team does, with confirmation gates on the steps that matter.
Support triage that builds its own routing
Describe how requests should be classified and the agent builds connections to your support and billing systems plus a typed code library holding your routing rules. Run it autonomously to triage and enrich every ticket, with confirmation gates on anything customer-facing.
Onboarding apps, authored live
The agent builds a Web Widget your CS team clicks through to provision new customers across every connected system, backed by code libraries and your own data tables. Each step runs at the autonomy you set — human-driven for high-touch accounts, agent-driven for the rest.
Escalations with full context
The agent gathers context across every connected system, drafts a response, and presents the complete picture for review. In CoPilot mode nothing sends until a human approves at the confirmation gate; every action is signed by its actor in the audit log.
Your own customer data, structured
Define the tables your operations actually need and the agent stands them up as Custom Data on your org's own database, with CRUD and SQL ready for tasks and apps. No separate Airtable or spreadsheet to keep in sync.
Ready to build operations on Panaptic?
Spin up a workspace and run your first real task in minutes — or talk to us if you want a guided rollout for your team.